Customer Support
Zendesk is one of the leading Customer Support tools in the TechStack Directory. The full-scale support suite with every channel.
Where it fits: Answer customers fast with shared inboxes, help centers and live chat. Zendesk is our pick for support orgs with volume and SLAs.
Pricing: From $19/agent/mo. There is no permanent free plan, but most teams find the pricing pays for itself quickly.
Visit Zendesk See alternatives
| Category | Customer Support |
|---|---|
| Website | zendesk.com |
| Pricing | From $19/agent/mo |
| Free tier | No |
| Best for | Support orgs with volume and SLAs |
Zendesk vs Help ScoutZendesk vs IntercomZendesk vs FreshdeskZendesk vs CrispZendesk vs TidioZendesk vs Gorgias
Shared inbox and help center that feels human.
AI-first customer service with the Fin agent.
Capable ticketing with a generous free tier.
Chat, inbox and knowledge base with flat pricing.
Live chat plus the Lyro AI agent for small business.
Ecommerce help desk deeply wired into Shopify.