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Gorgias review: pricing, best use case and alternatives

Customer Support

Gorgias is one of the leading Customer Support tools in the TechStack Directory. Ecommerce help desk deeply wired into Shopify.

Where it fits: Answer customers fast with shared inboxes, help centers and live chat. Gorgias is our pick for shopify stores handling order questions.

Pricing: From $10/mo. There is no permanent free plan, but most teams find the pricing pays for itself quickly.

Visit Gorgias See alternatives

Category	Customer Support
Website	gorgias.com
Pricing	From $10/mo
Free tier	No
Best for	Shopify stores handling order questions

Compare Gorgias

Gorgias vs Help Scout Gorgias vs Zendesk Gorgias vs Intercom Gorgias vs Freshdesk Gorgias vs Crisp Gorgias vs Tidio

Top Gorgias alternatives

Help Scout

Shared inbox and help center that feels human.

Zendesk

The full-scale support suite with every channel.

Intercom

AI-first customer service with the Fin agent.

Freshdesk

Capable ticketing with a generous free tier.

Crisp

Chat, inbox and knowledge base with flat pricing.

Tidio

Live chat plus the Lyro AI agent for small business.