Both are strong choices. The short answer: pick Gorgias if you are shopify stores handling order questions. Pick Crisp if you are startups that want flat-rate support tools.
| Gorgias | Crisp | |
|---|---|---|
| In one line | Ecommerce help desk deeply wired into Shopify. | Chat, inbox and knowledge base with flat pricing. |
| Pricing | From $10/mo | Free plan; from $45/workspace/mo |
| Free tier | No | Yes |
| Best for | Shopify stores handling order questions | Startups that want flat-rate support tools |
| Category | Customer Support | Customer Support |
| Website | gorgias.com | crisp.chat |