Both are strong choices. The short answer: pick tawk.to if you are free live chat with zero budget. Pick Help Scout if you are small teams that want friendly support at scale.
| tawk.to | Help Scout | |
|---|---|---|
| In one line | Completely free live chat with unlimited agents. | Shared inbox and help center that feels human. |
| Pricing | Free | From $22/user/mo |
| Free tier | Yes | No |
| Best for | Free live chat with zero budget | Small teams that want friendly support at scale |
| Category | Customer Support | Customer Support |
| Website | tawk.to | helpscout.com |
tawk.to details Help Scout details