Both are strong choices. The short answer: pick tawk.to if you are free live chat with zero budget. Pick Gorgias if you are shopify stores handling order questions.
| tawk.to | Gorgias | |
|---|---|---|
| In one line | Completely free live chat with unlimited agents. | Ecommerce help desk deeply wired into Shopify. |
| Pricing | Free | From $10/mo |
| Free tier | Yes | No |
| Best for | Free live chat with zero budget | Shopify stores handling order questions |
| Category | Customer Support | Customer Support |
| Website | tawk.to | gorgias.com |
tawk.to details Gorgias details