Both are strong choices. The short answer: pick tawk.to if you are free live chat with zero budget. Pick Crisp if you are startups that want flat-rate support tools.
| tawk.to | Crisp | |
|---|---|---|
| In one line | Completely free live chat with unlimited agents. | Chat, inbox and knowledge base with flat pricing. |
| Pricing | Free | Free plan; from $45/workspace/mo |
| Free tier | Yes | Yes |
| Best for | Free live chat with zero budget | Startups that want flat-rate support tools |
| Category | Customer Support | Customer Support |
| Website | tawk.to | crisp.chat |