Both are strong choices. The short answer: pick Salesforce if you are teams that need deep customization and integrations. Pick Freshsales if you are teams that want AI lead scoring cheap.
| Salesforce | Freshsales | |
|---|---|---|
| In one line | The enterprise-grade CRM standard with limitless customization. | AI-assisted CRM from Freshworks with built-in phone and email. |
| Pricing | From $25/user/mo | Free plan; from $9/user/mo |
| Free tier | No | Yes |
| Best for | Teams that need deep customization and integrations | Teams that want AI lead scoring cheap |
| Category | CRM | CRM |
| Website | salesforce.com | freshworks.com/crm |
Salesforce details Freshsales details