Both are strong choices. The short answer: pick Freshsales if you are teams that want AI lead scoring cheap. Pick Salesforce if you are teams that need deep customization and integrations.
| Freshsales | Salesforce | |
|---|---|---|
| In one line | AI-assisted CRM from Freshworks with built-in phone and email. | The enterprise-grade CRM standard with limitless customization. |
| Pricing | Free plan; from $9/user/mo | From $25/user/mo |
| Free tier | Yes | No |
| Best for | Teams that want AI lead scoring cheap | Teams that need deep customization and integrations |
| Category | CRM | CRM |
| Website | freshworks.com/crm | salesforce.com |
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