Both are strong choices. The short answer: pick Crisp if you are startups that want flat-rate support tools. Pick tawk.to if you are free live chat with zero budget.
| Crisp | tawk.to | |
|---|---|---|
| In one line | Chat, inbox and knowledge base with flat pricing. | Completely free live chat with unlimited agents. |
| Pricing | Free plan; from $45/workspace/mo | Free |
| Free tier | Yes | Yes |
| Best for | Startups that want flat-rate support tools | Free live chat with zero budget |
| Category | Customer Support | Customer Support |
| Website | crisp.chat | tawk.to |