Both are strong choices. The short answer: pick Crisp if you are startups that want flat-rate support tools. Pick Intercom if you are saaS companies automating support with AI.
| Crisp | Intercom | |
|---|---|---|
| In one line | Chat, inbox and knowledge base with flat pricing. | AI-first customer service with the Fin agent. |
| Pricing | Free plan; from $45/workspace/mo | From $29/seat/mo |
| Free tier | Yes | No |
| Best for | Startups that want flat-rate support tools | SaaS companies automating support with AI |
| Category | Customer Support | Customer Support |
| Website | crisp.chat | intercom.com |
Crisp details Intercom details