Both are strong choices. The short answer: pick RingCentral if you are companies replacing a legacy PBX. Pick Dialpad if you are sales and support teams that want AI notes.
| RingCentral | Dialpad | |
|---|---|---|
| In one line | Full-featured enterprise phone, video and contact center. | AI-native calling with live transcription and coaching. |
| Pricing | From $20/user/mo | From $15/user/mo |
| Free tier | No | No |
| Best for | Companies replacing a legacy PBX | Sales and support teams that want AI notes |
| Category | Business Phone & VoIP | Business Phone & VoIP |
| Website | ringcentral.com | dialpad.com |
RingCentral details Dialpad details