Both are strong choices. The short answer: pick Microsoft Teams if you are microsoft-centric organizations. Pick Zoom if you are reliable video calls with anyone.
| Microsoft Teams | Zoom | |
|---|---|---|
| In one line | Chat, meetings and files inside Microsoft 365. | The video meeting default, now with chat and phone. |
| Pricing | Included with Microsoft 365 | Free 40-min meetings; from $13.33/user/mo |
| Free tier | Yes | Yes |
| Best for | Microsoft-centric organizations | Reliable video calls with anyone |
| Category | Team Communication | Team Communication |
| Website | microsoft.com/teams | zoom.com |
Microsoft Teams details Zoom details